We want to provide great value products that are right for you. We understand that there may be occasions when the items may not have been delivered correctly or that you no longer require the product. If this is the case then you can return any unwanted items free of charge within 14 days for a refund or replacement as long as they are unused and are returned with the original packaging.
In the event of a refund, please note the refund will be made by the same method used to pay for the order. Credit card companies will only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company.
Your statutory rights are not affected
How to return an Item
To return an item please post it to:
Flora Fountain Pharmacy
238 High St
Uxbridge
UB8 1LG
We will check all returned items and refund you the full cost of the item plus return postage up to the value of £2.95.
If you need assistance with your queries, please e-mail our Customer Services Team at sales@stopsmokingshop.co.uk or call 01895 258000.
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